System Services

A service system  is a configuration of technology and organizational networks designed to deliver services that satisfy the needs, wants, or aspirations of customers. "Service system" is a term used in the service management, service operations, services marketing, service engineering, and service design literature. While the term frequently appears, it is rarely defined.

One definition of a service system is a value coproduction configuration of people, technology, internal and external service systems connected via value propositions, and shared information